
I’ve been realizing in the past year that being brought up in the house of Ultimate Seriousness and Non-talking has really left me with stunted negotiation skills. And I really want to learn how to better communicate and negotiate with people, both in relationships and at work.
So who appears in my life? Eyal, a conflict resolution specialist who needs a website. We’re doing a barter arrangement: I build his site, and he’s teaching me what he knows about “having difficult conversations.” I am always pleased how the universe sends me people exactly when I need them.
The important thing isn’t bringing up the issues.
We all know the basics of bringing up “issues.” We’re supposed to state the issue or behavior, and how it affected us, using “I” language whenever possible and not accusing or blaming. I think most of us do an adequate, if sometimes clumsy job of bringing up issues (or maybe that’s just me).
But what if you bring up your problem, and the conversation doesn’t seem to be going the way you hoped?
Eyal says “Having a conversation almost NEVER get results the first time you bring it up.”
THIS WAS THE MOST EXCITING THING I HAD EVER HEARD.
Again, being from the house of non-communication, I had been trying to have difficult talks with people, and if after the first attempt they weren’t productive, I either got flustered (thinking I didn’t say it right or something) or just gave up, thinking it was futile. This has made me feel SO MUCH BETTER. Ok, then I need to ask…
So what are you supposed to do if things don’t go the way you hoped?
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