If you go to buy an item at a retail store and the register price is different than the shelf price, most stores will honor the shelf price. However, if this happens at Whole Foods, it goes a step further. Here’s how it happened to me:

Price Mismatch

I saw a sale price on the shelf. I took item to get rung up. It’s different than shelf. I paid for the item, but they sent me to  customer service (I thought to get the difference back, which was $1). But the customer service person gave me the FULL PRICE of the item back! I guess they do this to, I dunno, make an example of themselves so they keep up on the prices?

Sadly, I went back the next day to get more of the tomato sauce (Frank’s – it’s AMAZING!), and the lower (wrong) price was still showing. I could have really taken advantage of this but some misdirected sense of ethics prevented me. Continue reading →